Refund policy
OUR RETURN POLICY
We want to be sure you’re happy with your Heyday products. If you’re not 100% satisfied with your purchase, we will buy it back within 30 days of purchase.
Please send a copy of your order receipt to service@heydayoutdoor.com and we will send you a return shipping label. Once we receive your return, we will process your refund within 2 business days. The cost of the return shipping label will be deducted from your refund.
For products purchased from an authorized retailer, their return policy applies — please contact them directly for more information. HEYDAY does not accept returns on items purchased outside of heydayoutdoor.com.
All shipping costs related to the original order are non-refundable unless the merchandise was shipped incorrectly.
WARRANTY POLICY
We want to be sure you’re happy with your Heyday products. If you’re not 100% satisfied with your purchase, we will buy it back within 30 days of purchase.
If your products are defective for any reason, please send us pictures of the defective items along with your receipt of purchase to service@heydayoutdoor.com. We stand by our products, and will replace any defective products free of charge.
While our decoys will last a lifetime, they are not designed to be left out in the sun. If this occurs, the painted finish may eventually start to fade. Because we cannot control where and how long they have been left exposed to the sun, we cannot guarantee against paint fading on decoys.
RETURN SUMMARY
- Returns accepted within 30 days of purchase
- Return shipping label cost deducted from your refund
- No restocking fee
- No final sale items